USR5631A 56K Faxmodem

(USR015631a, USR5631A, 64-245631a-00)

5631a
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RoHS

Warranty: 2 Year

FAQs

  • Repair Information
  • Check the old modem is uninstalled before installation of new modem in 2000/XP?
  • My modem is reporting a no dial tone message.
  • Windows Dial Up Networking (DUN) error codes
  • Basic troubleshooting skills
  • Modem communication glossary
  • 56K AT command set
  • V.92 FAQs
  • V.92 Brief
  • V.92 Q&A
  • V.92 technical paper

    • Additional Support

    If the support information in this section doesn't help you solve your issue, you can contact a USRobotics Help Desk Technician directly.

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    Manuals and other Documents

    Drivers

    Windows 95/98/ME/NT4.0/2000/XP/Server 2003
    1. Download the USR5631a_2.06.00.09_emea.exe file to a temporary location on your computer's hard drive.
    2. Double-click the file in Windows Explorer and the file will self extract to a folder named C:\USR\5631a (assuming that C: is the hard drive).
    3. When prompted by Windows, direct the installation to the C:\USR\5631a folder in order to complete the installation.
    USR5631a_2.06.00.09_emea.exe429 KB 08-03-05
    Windows XP 64 bit and Server 2003 64 bit Drivers
    Note: USRobotics Internet Call Notification, Control Center, and BVRP PhoneTools are not supported on a 64-bit operating system.
    1. Download the 245631a-00.zip file to a temporary location on your computer's hard drive.
    2. When prompted by Windows, direct the installation to the temporary location in order to complete the installation.
    245631a-00.zip4 KB13-08-05

    Software

    BVRP PhoneTools
    Modem communications application
    BVRP PhoneTools
    ICN Version 3.0.2.0
    The Internet Call Notification feature, available on USRobotics V.92 modems, allows you to stay in touch with incoming voice telephone calls while maintaining your online connection.
    1. Download the ICN installation file to a temporary location on your hard disk drive.
    2. Locate the temporary location where you stored the download and double-click the ICN icon.
    3. Follow the prompts to complete the installation.
    IcnSetup.exe5.89 MB 19-12-03
    Instant Update Software Version 2.00.008
    The Instant Update software automatically notifies you of any updates to your modem's code.
    1. Download the Instant Update installation file to a temporary location on your hard disk drive.
    2. Locate the temporary location where you stored the download and double-click the Instant Update icon.
    3. Follow the prompts to complete the installation.
    Instant_Update.exe3.22 MB20-12-04
    JetSetter Software Version 2.14
    JetSetter software allows you to select the country where you plan to use your modem and automatically configures the modem for that country's telephone system to ensure compatibility and high performance.
    1. Download the Jetsetter installation file to a temporary location on your hard disk drive.
    2. Locate the temporary location where you stored the download and double-click the JetSetter icon.
    3. Follow the prompts to complete the installation.
    JetSetter_setup.exe1.33 MB27-01-05

    Tech Support via E-mail E-mail a USRobotics Support Technician.

    Product Registration Activate your USRobotics product warranty online.